Frequently Asked Questions on Caring for Video and Audio Recordings
by Christopher Dicks, Assistant Audio and Video Conservator, Library and Archives Canada, Music Division
At some time or another, we have all had problems with our video and audio recordings. Sometimes the
VHS cassette will not play properly. We do not know the best storage conditions for these types of media or
how to transfer them to other media, or even what media is best for long-term copies. Many people also have
treasured vinyl record albums they want to be able to listen to and preserve. This FAQ will answer questions
on formatting, conservation, storage and transference of media.
Perhaps the problem lies with the cassette itself or with your VHS player. Try to play another cassette on the same
machine. Or, try playing the cassette in another player. If you are sure that the cassette itself is to blame, the tape
itself could be rehoused in a new cassette shell.
After several plays and extended storage, a VHS tape may lose its proper winding tension. To restore the tension,
play the tape once through and then rewind it.
If the problem tape is new, the reason it won't play may be somewhat surprising: Was the tape recorded using the
National Television Standards Committee (NTSC) format? If it was recorded using another standard, such as Phase
Alternating Line (PAL) or Système Électronique Couleur Avec Memoire (SECAM), it is unlikely to playback in a
VCR machine produced for the North American market. In this situation, the content of the tape would have to be
converted to the NTSC format. In North America, the NTSC standard is used; PAL is used in Britain and Australia
and most of Europe and SECAM is the television standard in France and parts of Africa. If you choose to change
the format of your tape, check the Yellow Pages under "Video Production" or "Videotape Duplication Service".
What do I do with my 8mm camcorder tapes or VHS tapes?
Any videotape can be copied to any other videotape or digital medium provided you have the right connectors
and the same video format on both ends (NTSC, PAL or SECAM). You should choose the highest possible quality
format, highest possible quality of tape stock, the highest quality machine and the machine type that you believe
will survive the longest. Try to assess the market trends and choose a format that you expect to endure.
The easiest method (although not the best for quality) for most users is to transfer their tapes to VHS tape. For
VHS tape, using a good-quality duplicator or two recording machines is a possibility. Note that there is some loss
of quality when making copies from one analog format to another, such as 8mm to VHS or VHS to VHS. Loss of
quality is not automatic with a digital format, but attention must be paid to the resolution and compression
characteristics of the format selected.
If you want the best looking and best sounding recording, then transfer your data to a digital format using
digitizing software without data compression and store the file on your computer. Alternatively, you may decide
to choose other digital formats such as recordable CD or DVD or the DV/miniDV tape format, which can produce
good-quality reproductions, but uses compression. Compression means that some image information is thrown out
in order to save storage space. This may or may not result in a noticeable loss of detail or the addition of visual
artifacts (that is, effects not present in the original image). However, remember that digital formats have serious
longevity issues, which are described in our FAQs # 1, 2 and 3.
If you do copy your tape, keep the original. Improved technologies may come along in the future, allowing you
to make a better copy than is currently possible.
If you no longer have a playback machine, look in the Yellow Pages under "Video Production" and under
"Videotape Duplication Service" for a company that offers commercial copying. However, keep in mind the
points discussed above.
Is it necessary to periodically rewind my VHS tapes?
It may be necessary to periodically rewind tapes in storage to return them to their ideal tension. If the tapes were
wound properly initially, if storage conditions have been good (close to 23°C and 50% relative humidity) and if
there are no signs that the wind is loose (visible gaps) or irregular looking, it is best to leave the tapes alone and not
rewind them. A poor wind is recognizable because the tape wind on the reel is not perfectly round or perfectly flat;
for example, the edge of some sections of tape may stick up higher than the rest of the reel, or loose sections of tape
may create an oval rather than a round shape. If the tapes are not stored in an ideal environment, they are more
likely to expand or contract, causing winding problems. Also, tape layers may also stick to one another if they have
been exposed to high temperature and humidity conditions and if the tape layers have been in contact with one
another for a long time. Visually inspect your tape through its clear plastic window. If the wind looks problematic,
you should consider rewinding the tape and then playing it through to the end every five to 10 years. If you decide
to perform this procedure, ensure that the equipment is clean and properly aligned to avoid stressing or
damaging the tape. Otherwise, you may be causing more harm to the tape than good.
How do I preserve and store VHS tapes?
Before storing your tapes, play them through (using the play mode) and do not rewind. This produces tapes with
the ideal winding tension. Using fast forward or rewind modes produces wound tape with uneven tension.
Store tapes in polypropylene rigid storage boxes or at least in clean, dustproof containers when they are not being
used. Don't leave tapes in the VCR. For storage, cooler and drier is best, but try to keep the conditions at least
below 23°C and 50% relative humidity and avoid large fluctuations in these conditions. Protect the tapes from
contact with dust and other debris as much as possible.
Only play your tapes on clean and well-maintained equipment. Store your tapes upright (vertically) and on end.
On older tapes, if you see evidence of magnetic particle debris or of a sticky build-up on the play head of the
player, this indicates that the tape should be handled carefully and perhaps that it is time to consult a professional
to recover a recording.
How long will VHS be around?
No one can predict how long a format will be around. Consumer habits to some extent and also technological
advancement and profit will determine this. One estimate, given the popularity of DVD sales and rentals, is
roughly two to three years for recorded VHS tapes (movies), but no one can say for sure. Vinyl records took
approximately 10 years to disappear in the face of CDs.
VHS has lasted longer as a recording technology than other less popular consumer formats (Betamax, Hi-8,
various digital camera types). Regrettably, you are wise to choose a format that is the most popular rather than
the highest quality.
On the other hand, blank VHS tapes (unrecorded) are likely to remain for about five to eight years because they are
the only inexpensive method currently available for recording from television. Millions of VHS machines exist now,
meaning that the format will probably still be popular for some years. You might consider buying a few new VCRs
today (they are very inexpensive) if you have a large VHS collection. Don't use these machines until your present
machine fails. Archives around the world often keep failed equipment because it might later be a source of parts
for identical machines.
Perhaps the format most likely to endure is the computer file. The computer probably will not be replaced and
the tendency is toward standardizing file formats. All other formats for audio and video storage are more likely
to come and go. Another benefit of computer storage is that the longevity of the hard disk is a separate problem
from the availability of the software used to read a file. A file can easily be copied to another hard disk as disks age
or disk types change. Meanwhile a file could be converted to a newer format and, with any luck, a format that has
been designed to be "open", or standardized across the industry, regardless of the differences between PC, Mac,
Unix and others. In other machines such as VHS players, the extinction of a machine format will effectively end
the life of the recording.
How can I mark VHS tapes and their black cases?
White grease pencil will probably last the longest, longer than the adhesive on a label or
on masking tape.
Look for VHS boxes that come with a transparent soft plastic sleeve around them into which you may insert
acid-free paper labels. It is a good idea to write some matching details on the VHS tape cassette itself. It is best
not to store materials other than the tape (for example, regular paper) inside the case.
How can I reuse reel-to-reel audio tape?
This answer pertains to both digital audio tape and analog audio tape. You must erase the tape first by using
a magnetic bulk-eraser, which brings the magnetic particles on a tape back to a neutral state of charge, a state
of equilibrium. Usually only a professional or a person who has learned to erase tapes professionally will know
which strength of eraser is needed for what type of tape. A much stronger magnetic field is usually required to
erase digital tapes thoroughly; therefore, it would be a mistake to try to use an analog bulk eraser on a digital tape.
If a bulk eraser is not available, turn your record volume to minimum and record silence over the entire tape.
Now you are ready to record sound or voice on the tape. Each time you record on a tape, it becomes noisier
(the hiss increases). Returning it to a quiet state requires bulk-erasing.
It is not recommended to reuse digital audio reel tape because errors are likely to occur. Errors are less likely
to occur if proper bulk-erasing has been performed; however, reusing tapes is not a reliable way to safeguard
your memories.
How do I deal with mouldy reel-to-reel audio tapes?
Most people should not attempt to clean mould from audio tapes. Rather, they should leave this task to a
professional conservator. Munters in Montreal, Vidipax and Specs Bros. in the United States are three companies
that commercially remove mould and offer other audio and videotape restoration services. The health of the
person cleaning may be at risk if proper procedures and facilities are not used.
Mould growth is first forced into dormancy, then the dried growth is vacuumed away. The final stage is to run
the tape through cloth pads, which might contain alcohol and water, to kill and remove microscopic mould spores.
While freezing is used successfully for forcing the mould on papers into dormancy, freezing may damage magnetic
tapes. Freezing may also cause the tape lubricant to separate from the magnetic particle binder compound;
therefore, freezing is discouraged for magnetic recordings of all types.
Ideally you would not perform an inspection indoors, but if you do, use the following precautions: First of all
protect your mouth, nose and lungs from inhaling mould spores. This requires latex gloves, a clean HEPA mask,
which has been professionally tested for proper fit on your face, and a scientific fume hood that removes any mould
from the air as it is dislodged. Long sleeves, sleeve covers and lab coats are also recommended. Immediately
launder any clothing worn during this cleaning. Again, this type of work is best left to a professional.
What types or brands of video and audio tape are most suitable for preservation copying?
The longevity of magnetic tape used for video and audio recordings depends on the materials used to make the
tape, careful and accurate manufacturing processes, proper storage and handling procedures and correct recording
practices. Buying a brand name does not guarantee a good-quality product, but increases your chances of having
a product that was properly manufactured with good materials. Even then you might buy a bad batch, so test
one first by recording and then view or listen to the tape.
Always buy the top of any product line. Preservation copying should be performed onto high coercivity (difficult to
erase) tape. Read the tape package for information on coercivity or ask a knowledgeable clerk. Buy a known name
brand. Quantegy (formally Ampex) may be the only source left that produces professional analog quarter inch
reel-to-reel audiotape in North America.
Preservation copying should really be done onto analog tape because of its higher stability. If you choose to copy
using a digital format, it is recommended to copy files to a computer where you can check data integrity easily
and copy the data quickly and often.
Whichever format you choose, make sure it is a technology that has been widely adopted by consumers
(illustrated by high numbers of units sold) and by the industry (illustrated by a large number of manufacturers
offering products based on the same technology). Avoid new products that are produced only by a single
manufacturer. Stick with products that adhere to widely adopted industry standards.
Are there any specific recording formats that I should avoid?
Most importantly avoid any formats that are already obsolete or that are clearly losing popularity
in the marketplace.
With digital formats, it is important to understand both the advantages and the disadvantages offered by new
technologies. For example, digital audiotape (DAT) is not as stable as many analog tape formats are. Digital
errors resulting from improper voltage, from re-use or from particle drop-out can render a DAT tape unplayable
or severely distorted. Some users have found that DAT tapes only remain playable for a maximum of 10 years.
Perhaps an equally pressing issue is the fact that the DAT format is obsolete and that a buyer will have trouble
finding a machine for sale, if not now, then in the near future.
While you do not need to avoid using Compact Disc Recordable (CD-R) discs, avoid low-quality CD-R blanks
and low-quality CD-R recorders. You should avoid improper handling of your discs and avoid CD-R production
software that has low technical standards. CD-Rs can be very reliable if you choose a good-quality product and record properly.
CD-Rs can last for 100 or more years. To guide you in choosing a product that has a greater longevity, choose disks that:
use a phthalocyanine dye layer
are a brand name
have a gold metal reflective layer (if possible)
can play for 74 minutes
have an extra tough top protective layer
are reported to record with a low error rate
By using discs recommended by the manufacturer of the recorder, you should be able to produce discs with low
error rates. If you are not able to find CDs with a gold layer, which is chemically inert, then your second choice
would be a silver layer, which is more reactive.
Digital videotape formats change so quickly that if you value your footage, you should transfer it into a standard,
widespread, enduring format as soon as possible. Avoid new, untested digital video formats if you are trying to
capture memories that you will be able to play back in the long-term. With that said, it may be appropriate to
record in a new format as long as you "store" your work in a format that will last, such as a computer file.
You should avoid having only digital copies of your valued records. If possible make analog copies of records
as well as digital copies and store the two in separate locations.
How do I clean vinyl record albums?
You may remove dust and debris with a velvet brush or cloth or with a carbon fibre brush. If there is a lot
of static on the record, lightly spraying the cloth or velvet brush with distilled water should help dust cling
to the cloth fibres.
If stains or oils are on the vinyl records, then you may need the help of a professional conservator to clean
them. Conservators often use a wet vacuum-type record cleaner.
If you are mechanically inclined, you may also be able to build a reasonable facsimile of a professional cleaner
using a wet vac and a turntable. A delicate touch during cleaning is crucial.
Professionals use distilled, deionized water to clean vinyl records. They may add a surfactant or isopropyl alcohol
to the water. If surfactants or solvents are used, it is necessary to rinse the record with deionized water. Triton is
one currently recommended surfactant.
An alcohol/water mix would be at a ratio of 80 water to 20 alcohol, or even less of the alcohol (90 water to
10 alcohol). This will not dry records out chemically if a clean water rinse follows. A clean, lint-free cloth could
be used to wipe on the water, or a solution, while the record rotates and another clean, lint-free, dry cloth could
be used to absorb the water. This is less effective than wet vacuuming. A velvet or carbon fibre brush is still
needed to remove lint and dust afterward.
What is the best way to store 33 1/3 record albums? How do I conserve vinyl record albums?
Store vinyl records upright, close together and fully supported at each end of the row. The support should be as
tall as the record. Records should not be stored too tightly together. Store records in the coolest and driest room
available, aiming for conditions below 23°C and 50% relative humidity. Be sure to remove the shrink wrap, which
can cause a vinyl record to warp.
Handle vinyl records only by their edges. Balance your tone arm and then add tracking force to your cartridge
only in the amount recommended by the turntable cartridge manufacturer.
If you do not trust your current playback equipment to last as long as your vinyl records, then you may want to
record them onto audiotape, onto your computer or onto a CD-R. Currently 78 rpm records from as early as 1900
right up to vinyl LPs from the 1970s and later are still playable, but it is becoming more challenging to find
consumer equipment to play them on.
How can I transfer some of my old records and get away from that technology, but make it less noisy?
Transferring or migration is usually referred to as moving a recording into a new format. The reason to do this is
usually aging of the tape or other medium; however, copying to another analog medium or to a digital medium
may reduce space requirements. It may also allow you to make a copy that has less unwanted noise upon playback.
There are several audio software programs on the market that can record music or voice from 78 rpm records or
33 1/3 rpm records and once recorded, reduce the unwanted surface noise automatically. These programs include:
"Cool Edit" with "Audio Cleanup", "DART Pro" and "Sound Forge" with "Noise Reduction." These programs
require a good quality sound card in your computer and may require a computer technician to set them up. If you
are not comfortable with connecting stereo components, this may be more of a challenge than you might want.
Once you have recorded audio files, you have the option of leaving them on the computer or recording them onto a
CD-R. Be sure to keep your original record. Some collectors also keep copies of the original digital recording before
subjecting them to the noise filtering process. Remember that technological advancements in the future may enable
you later on to create a better recording than is possible today.
If you need professional conservation help, please contact
the Canadian Association of Professional Conservators:
CAPC
c/o Canadian Museums Association
Suite 400, 280 Metcalfe Street
Ottawa ON K2P 1R7
Tel.: (613) 567-0099
Fax: (613) 233-5438 http://www.capc-acrp.ca/index.htm
Additional Resources
For additional information on video and film care, please visit:
For further queries on various areas of conservation, please visit: Canadian Conservation Institute (CCI) Internet site (English and French): http://www.cci-icc.gc.ca/